As we push away from the release date we’re starting to see Samsung Galaxy Note 8 problems popup for AT&T users, Verizon users, and many others.
Samsung Galaxy Note 8 users are providing feedback about the new flagship. And while a lot of the feedback is good, some Galaxy Note 8 users are running into problems.
Some of these early Galaxy Note 8 issues are hardware related. Others stem from the device’s software which is a mix of Android 7.1.1 Nougat and Samsung’s own Experience UI.
This guide will take you through some of the issues plaguing the Galaxy Note 8 right now. It also goes over some of the things Samsung’s doing to address these problems, shows you where to find feedback and fixes for Galaxy Note 8 problems, and takes a look at what’s next from Samsung in terms of bug fixes and major Android software updates.
Samsung Galaxy Note 8 Problems
Samsung Galaxy Note 8 users are dealing with a wide range of issues.
The current list includes abnormal battery drain, issues with Wi-Fi, issues pairing the device with speakers and headphones, GPS problems, wireless charging issues, problems with apps including Gmail, and issues with the Bixby voice assistant.
T-Mobile Galaxy Note 8 users are noticing setup issues and visual voicemail problems. Verizon Galaxy Note 8 users are complaining about touchscreen problems, locking issues, cracked displays, and dropped calls. Sprint Galaxy Note 8 users are seeing issues with the sensors and poor reception.
If you own a Galaxy Note 8 or if you’re thinking about buying one in the near future, keep an eye out for new problems as we push through the year.
Galaxy Note 8 Updates
Fortunately, Samsung and its carrier partners aren’t sitting on their hands.
Samsung’s rolled out support updates that address some of the early Galaxy Note 8 problems. The company recently pushed out an update aimed at improving camera performance and AT&T’s rolling out a Galaxy Note 8 update also should help iron out performance issues.
You can expect Samsung and its partners to gradually roll out bug fixes to the Galaxy Note 8. If you didn’t get an update today, you might get one tomorrow. Carriers typically announce updates when they start rolling out.
Software updates can be beneficial but they can also bring new problems to the table.
It’s difficult to predict what problems you might run into after you install a new update on your Galaxy Note 8 so it’s important to prep your device before you install the software.
We’ve put together a game plan that takes you through the steps we always take before installing a new piece of software on our Galaxy devices. Start there.
Where to Find Feedback
Before you install an update or buy the Galaxy Note 8, you’ll want to dig into ongoing feedback from Galaxy Note 8 users.
This feedback will alert you to potential problems (and benefits)of installing new software on your device. If you’re currently on the fence about buying the Galaxy Note 8, the feedback from current owners will help you make an informed decision.
Here are a few places to find feedback about Galaxy Note 8 updates and performance:
- XDA-Developers Galaxy Note 8 Forums
- Android Central Galaxy Note 8 Forums
- Carrier Support Forums (AT&T, Sprint, T-Mobile, Verizon, etc)
How to Fix Galaxy Note 8 Problems
If you run into a Galaxy Note 8 problem there’s no need to panic. Most issues can be fixed from the comfort of your home or office.
Before you take your device into a store or contact Samsung customer service, take a look at our list of fixes for the most common Samsung Galaxy Note 8 problems.
If you’re unable to find a fix there or via another resource, you’ll want to get in touch with Samsung’s customer service. If you’re under warranty, and your problem is severe enough, the company might give you another Galaxy Note 8.
If you can’t find a fix for your Galaxy Note 8 problem you’re going to be on your own for extended periods of time. While some carriers are really good about rolling out timely bug fixes, others tend to drag.
Samsung will also roll out its monthly security updates to the Galaxy Note 8 but there’s no guarantee they will have bug fixes on board. If you’re lucky, Samsung or your carrier will bundle the security patches inside a bug fix update.
We do expect the Samsung Galaxy Note 8 to get Android 8.0 Oreo but the company hasn’t confirmed those plans. It could be several weeks before the device is upgraded.
Android 8.0 Oreo will deliver new features, enhancements and tweaks and we also expect it to fix some lingering Android Nougat problems.
It’ll also bring problems of its own.
Install Nougat If You Want Better Security
Let's start with some basics.
If you value your security, and most of you probably do, you'll want to think about installing an Galaxy S7 Nougat update soon after it arrives for your device.
Every month, Google and Samsung release important security patches for Android devices. Your Galaxy S7 and Galaxy S7 Android Nougat update should bring the latest security patches to your device.
Samsung's initial batch of Galaxy S7 Nougat updates delivered the company's January security update but the latest updates deliver newer security patches. You can read more about them over on Samsung's website.
If you failed to download or receive an older security update (May, June, etc), you'll also get those patches when you install Android 7.0 Nougat for the first time.
On top of the patches, Samsung's Galaxy S7 Nougat update brings Samsung Pass, a way to secure your identity using biometric data rather than entering your password or ID.
Samsung Pass is like a master key for your various logins and it relies on Galaxy S7's fingerprint scanner. The biometric data is encrypted and stored safely by Samsung Knox.