New iPhone X users are dealing with an assortment of problems including Face ID problems, Bluetooth issues, activation problems, Wi-Fi issues, and odd battery drain.
The iPhone X is finally in the hands of consumers around the world. And while many people are having an excellent first day with Apple’s new flagship, we’re starting to hear about iPhone X problems.
The current list includes some of the most common iPhone problems. Weird battery drain, connectivity issues, and other performance-related issues. We’re also hearing about hardware-related problems with the device’s new Face ID security, 5.8-inch touchscreen, and its speakers.
The list is fairly short right now, but we expect the list of iPhone X problems to grow as more devices arrive on doorsteps in the United States, Europe, and countries around the world.
Our guide will take you through the current list of iPhone X problems. It will also provide you with potential fixes and some places to look for feedback from other iPhone X users.
It also includes a look at what to expect from Apple and the next version of iOS 11.
iPhone X Problems
The early list of iPhone X problems features some familiar faces including activation issues. Activation problems typically strike on the first day of availability and we’ve seen a few reports emerge from users in the United States.
Activation issues typically die out after one to two days, but if you continue to run into an activation or iCloud Restore problem, head here for a few potential fixes.
— Charlie (@AFCNYR) November 3, 2017
We’re also hearing about strange battery drain, abnormal amounts of user interface lag, issues with 3D Touch, connectivity problems including issues with cellular data, problems Messages, iCloud problems, restore issues (some are due to iOS 11.2 beta not being out for the device), and some iPhone X users are saying the device is getting abnormally hot.
We haven’t noticed any glaring issues on our iPhone X models, but that could change in the hours, days, and weeks ahead as we spend more time with the device.
Where to Find Feedback
As we push away from the iPhone X release date it’s important to keep an eye on feedback from other iPhone X users. This feedback will alert you to potential problems and it could help you work out your own problems. Here are a few places to find feedback about the iPhone X’s hardware and software.
You’ll also want to take a look at our reasons to and not to install iOS 11.1.
How to Fix iPhone X Problems
If you’re dealing with an iPhone X problem your first instinct might be to contact Apple, head into your local carrier store, or make an appointment to see a Genius at an Apple Store.
Those are certainly options, but you might be able to fix your issue from the comfort of your computer chair or couch.
Take a look at our list of fixes for common iOS 11 problems. Our guide offers fixes for 22 of the most common problems plaguing Apple’s software. (We’re in the process of putting together an iPhone X-specific guide.)
We’ve also put together some tips to help you improve your device’s performance and a guide to improving iOS 11 battery life.
If you can’t find a fix for your issue there, make sure you check Apple’s discussion forums. There are a lot of knowledgable users on Apple’s forums and you might get a solution to your issue in a matter of minutes.
If Apple’s frontline customer service can’t help you solve your issue, it’s time to take your iPhone X to an Apple Store (if one is close by) or your local carrier store.
Schedule a Genius Bar appointment and have them run diagnostics on your device to see if they can pinpoint the problem. Your iPhone X is under warranty so they might offer you a replacement if it’s a serious defect.
Unfortunately, you’re stuck with iOS 11. There’s no way to downgrade your iPhone X to iOS 10 to avoid iOS 11 problems. You can, however, downgrade to iOS 11.0.3 for a limited time.
The iPhone X currently runs iOS 11.0.3 out of the box which means you can drop down to iOS 11.0.3 if you decide to install iOS 11.1 as soon as you acquire the phone. You cannot downgrade iOS 11.0.1, iOS 11.0.2, or iOS 11.0.3 in an effort to fix your issues.
Downgrading is not a guaranteed way to solve problems, but its worked for many people in the past. If you’re new to the iPhone and iOS, take a look at our guide to downgrading.
It’ll help you prepare for the iPhone X’s next update.
Apple could roll out an iOS 11.1.1 update to address some of the more glaring iPhone X issues, but nothing is confirmed.
The only known iOS 11 update in Apple’s pipeline is iOS 11.2, a milestone upgrade that will deliver a mix of features, fixes, and patches.
The iOS 11.2 update doesn’t have an official release date, but we expect it to arrive sometime in December alongside Apple’s new HomePod speaker.
If you can’t wait until December, you’ll need to be proactive. Seek out manual fixes for your issues and keep an eye out for a new bug fix update from Apple.
Install iOS 11.1 for Better Security
If the security of your device is important to you you'll probably want to install iOS 11.1 today or sometime soon.
The iOS 11.1 update comes with eight security patches including a fix for a serious Wi-Fi vulnerability called KRACK or Key Reinstallation Attack. KRACK is an exploit that targets the common WPA2 encryption protocol.
If you're just now making to move from iOS 10 (or whatever you're on) to iOS 11, your iOS 11.1 will come with additional security features.
Apple's first iOS 11 update delivered several patches for potential exploits. iOS 11 also comes with new security features aimed at keeping your data safe. Elcomsoft recently discovered a change to the way iOS deals with trusted devices.
In iOS 11 you can't establish trust with a PC using fingerprints alone. You'll also need to put in a full passcode in order to gain that trust.
If you skipped older versions of iOS, your iOS 11.1 update will come with an even longer list of security patches.
Apple's iOS 10.3.3 update delivered 24 security patches addressing potential issues with Contacts, Messages, Notifications, and Safari. It also included a patch for a potentially dangerous Wi-Fi exploit called "Broadpwn."
If you skipped iOS 10.3.2 you'll get 23 additional patches in iOS 11.1. And if for some reason you missed iOS 10.3, you'll get 60 security patches with your version of iOS 11.1.
If you want to protect the data you store on your iPhone, iPad, or iPod touch, you should make your move to iOS 11.1 soon. This is particularly important for those of you running older versions of iOS.